Disasters, such as the current COVID-19 pandemic, heavily impact the lives of the people affected and may lead to unwanted disputes. Unfortunately, this situation has also impacted the court-system due to much needed safety measures taken by governments. 

As an independent, neutral and not-for-profit organization, the SCCA is providing help for communities with its new low-cost program to resolve disputes swiftly and amicably. The SCCA, as a committed public servant, has a track-record using its expertise and highly trained Mediators to customize Mediation programs. We are best positioned to continue to facilitate swift solutions for all those operating in an economy in distress and are working relentlessly to meet this current challenge. The SCCA has rolled out its new COVID-19 Emergency Mediation Program to help parties resolve their disputes swiftly and cost effectively.

Mediation is the most effective process to resolve matters between individuals, companies or other entities because it is focused on all the parties and their respective circumstances. SCCA Mediation is essentially ‘professionally facilitated negotiation’ with the Mediator providing neutral, skilled facilitation. Mediation works and these Guidelines will help parties to make the most of this opportunity.

 

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